Why Fire Stick remote is not working

With popcorn in hand, and a movie picked out, you are ready to turn on the TV and get to watching. Let’s take a look at the reasons why your Fire Stick remote is not working.

Fire Stick and Roku

 Fire Stick remote is not working

There are plenty of different things that could be affecting your Fire Stick controller and causing it to malfunction. However, there are a couple quick fixes that you can do to try and fix it.

Batteries are low

One of the most common reasons as to why your Fire Stick remote is not working is simply a need for a battery change. 

Keep in mind that the Fire TV Remote enjoys fresh batteries and will not settle for anything else. Therefore you should be placing in brand new batteries in once the old ones die. 

You will know when your battery is low as your TV will show you a message stating that your Fire Stick remote is running out of battery.

Come closer

Fire TV Stick 4K

Your Fire Stick remote is not working? It could easily be the distance. You should not be more than 10 feet away ( 3 meters) away from your TV.

This is because it could interfere with your controller making it unable to reach such large distances. By simply getting a little closer, your issues can be solved!

You should also be aware not to cover the red light that communicates the message of what you are clicking on. Covering it can keep it from working.

Controller affair

You might just have another controller connected to your device. That could be a gaming controller or another kind of Fire TV Remote. Therefore, you can simply disconnect them.

Then choose the one you want to connect. This is such a silly and simple mistake but can cause you to lose your temper, wondering why your TV is not responding to your commands.

Plug in, plug out

Before jumping to conclusions and thinking that your Fire Stick remote is not working, unplug your device. It could be as simple as resetting your Fire TV Stick.

This might make everything go back to normal in a matter of minutes. It might not even have anything to do with your controller. 

Your Fire Stick might not have been properly plugged in or receiving the commands from your controller.

 If none of the above worked for you, I have one more trick up my sleeve!

What if I cannot fix it?

Amazon Fire TV App

Worry not, I have the perfect solution for you. Amazon took their product one step ahead and developed the ideal App to keep your controller on you at all times!

The Amazon Fire TV App allows you to have your controller on the go. With simple navigations and a keyboard, you will never lose your controller again.

It will allow you to log in to an Amazon account, and therefore, connect to an Amazon Fire Stick to replace its remote. This can be used whether you have your remote or not.

With the Amazon Fire Stick, you can access various free TV Apps to watch movies and shows. Want to find out which ones to download? Read the article here!


Just as the controller, it has most of the features of the controller. You can activate Alexa, control the TV’s movement, a keyboard, and playback video and audio. 

As well as gaining access to your apps and games quickly and without your remote being present. With the touch of a button, you can go back home or take a look at more options.

You will also gain access to a list of your apps and games and will be able to open them individually as well as having a look at all the apps you can download into your TV.

The App allows you to receive feedback in the form of a small vibration to let you know it has selected what you clicked on. 

You also have the choice of buttons or a directional pad that is controlled by swiping.

For most games, you will not be able to control them through the Amazon Fire TV App and will need the remote included with your Fire Stick.

You can also purchase the Amazon Game Controller as a replacement if needed.


The App can be downloaded on iOS, Android, and Fire OS. And can be found in your app store by searching for “Fire TV.” 

Keep in mind there are many controllers; therefore, you should download the official Amazon Fire TV App to ensure your information will be safe.

The App will allow you to control different Fire Sticks as long as they are all connected under one Amazon account. 

This can be a great way to go back and forth with two TVs, and your whole family can get the App!

The bottom line

I have found that Amazon providing the customer with the App has made the experience that much better. 

Whether your Fire Stick remote is not working, lost, or just across the room, you can log into the App!

Where would you rather control your TV from? The Fire Stick Controller or the Fire TV App! Let us know down below!

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