You expect a new level of protection when you install a Ring Doorbell. Its purpose is to aid you and let you know who is at your front door. But now your Ring Doorbell keeps ringing! Let’s learn how to fix it.
Ring devices are, without a doubt, high-quality equipment. What you don’t expect are continuous false alarms and startling awakenings in the early hours of the morning. However, circumstances do not always dictate perfection, and if your Ring Doorbell continues to ring false alerts, here are five solutions.
Check to see whether the button is stuck.
The easiest option is sometimes the one that is hidden in plain sight; when the Ring Doorbell button becomes stuck on some occasions, it might cause fake alarms and cause a Ring Doorbell that keeps ringing.
The first step is to look for blockages surrounding the button and assess whether it is sticky. Furthermore, the cover plate is also detachable, and it should be removed if you can’t discover any outside dirt. This will provide you with better access.
Ensure to wipe down with safe products and avoid liquids from getting into any wiring. Stuck buttons might be caused by dirt and debris, which is expected since your Ring is constantly outside, exposed to the weather.
If the Ring button is still stuck after you’ve removed the plate and looked for any blockages, you can contact the Ring Support Team.
Your Ring Doorbell Needs to Be Reset
Resetting a Ring Doorbell is a breeze, especially if you know the model you have, because depending on which generation or version you have, the reset button is situated in a different location:
- The reset button on the Ring Doorbell 2020 Version is orange and positioned on the back of the device.
- Ring Doorbell Pro’s reset button is on the camera’s right side.
- The reset button is black and located on the front of the Ring Doorbell 2, 3, and 3 Plus.
To reset any device, you must press and hold the reset button for 15 seconds or longer. You’ll have to add the device to your app again when it’s been reset.
A hard reset will eliminate any irregularities or software faults that may occur, particularly if your gadget is older and has been in use for an extended period.
Check the Frequency of the Signal
Z-wave technology is used in Ring cameras. Unlike typical Wi-Fi, Z-wave devices interact with one another using frequencies of 908.4Mhz and 916Mhz. Thankfully, z-wave isn’t affected by Wi-Fi or Bluetooth waves.
Anything in the 900Mhz area, on the other hand, might potentially interfere with your mesh network. Thus, explaining why your Ring Doorbell keeps ringing.
For devices that use z-wave, RFI (Radio Frequency Interference) is a concern. By bringing your devices closer to the mesh hub, you may detect RFI. You are most likely encountering interference if their signal improves.
Because you won’t be able to move your Ring Doorbell closer to the hub, you’ll have to move the hub closer to the doorbell. Even a gadget from your next-door neighbor might disrupt your z-wave network.
Move your devices around until the z-wave hub has a safe and steady connection. If your Ring Doorbell’s performance is being hampered by frequency interference, this is the best solution.
Inspect your transformer.
When troubleshooting a Ring Doorbell that has gone rogue, the usual response is frequently “check your transformer.” The voltage of a doorbell transformer is usually between 12 and 24 volts.
The voltage is indicated on the outer casing, and if it doesn’t match the voltage required for your wired Ring Doorbell—16v—you’ve probably located your culprit. If it does, you’ll need to check the current on your transformer using a voltmeter.
If the voltmeter reads zero, the problem originates from somewhere else, probably a wiring fault. It’s time to replace the transformer if the volt range is more than 2 volts lower than its capability.
It’s usual for transformers to push a larger voltage than specified. If the voltage is significantly higher than 5 volts, the transformer should be replaced. You may also use a resistor to reduce the amount of electricity that is applied to your doorbell.
Remember to turn off the power from the main circuit breaker before working with wired gadgets, transformers, or anything electrical. It is important to put safety first, especially when your life could be on the line.
Examine the wiring thoroughly.
If you replaced your old doorbell with a wired Ring Doorbell, this should be a top priority. Fraying wires, thinner insulation, or entirely exposed wires might sometimes cause difficulties with the Ring Doorbell.
Before viewing the cables, remember to turn off the electricity at the main circuit breaker. If the wires show signs of fraying, old and discolored insulation, or exposed metal, replace them or completely cover them with electrical tape.
Before reinstalling the device, please make sure the wires are as isolated as possible after replacing or securing them with electrical tape. Also, if you have the original chime, the chime and the Ring Doorbell may have different voltage needs.
If this is the case, you may need to replace the original chime with a Ring Chime Pro or simply utilize the Ring Doorbell with the smart app on its own.
Don’t be concerned if your Ring Doorbell continues to ring.
One of the five troubleshooting options given above should assist you in silencing your gadget once and for all!
If the above instructions did not fix your Ring from stopping false alarms, you can always reach out to the Ring team and learn about replacements.