Knock Knock. That is old news. Who even knocks anymore? Let’s discuss what to do when the Ring app keeps crashing.
Feature loaded, Ring is a popular company that seems to be on everyone’s front door. This completely overtook doorbells and made it better than expected.
Ring is the new way to know someone is at your front door, but most importantly, to keep you aware of what is going on around your home.
Apart from being able to talk back and forth with the person on your porch, you can also monitor package stealers that have been taking your various Amazon deliveries or the squirrels that come to connect their nuts.
The ability to connect to your front door through your phone is a fantastic feature; all you need is a steady network connection, which everyone has nowadays.
Though there are various advantages to the Ring brand, there have been reports that the Ring app keeps crashing on users’ phones. Having your app crash when you need to check your door is not ideal. Let’s cover different ways to fix this issue.
Ways to fix Ring app that keeps crashing
Ring does not use a third-party app; therefore, you should have a clear connection from your app to the camera with no issues whatsoever. Yet, that is not the reality of the situation.
Constant app crashing makes your Ring device unreliable, and that is the absolute last thing you want when using a security system to attempt to keep your home and family safe.
Updates
The primary problem that can be easily solved is the lack of updating your device and the app. The app being outdated can easily cause crashes. Still, the update will solve it immediately, and it should go back to working perfectly.
To update the app, you will need to visit your App Store, for iOS or Google Play Store, for android, to update. After finding the app, click on update. If there is not an available update, it might be something else.
There is a slim possibility that it might be your device; check for updates on your phone’s software. These are commonly found in the settings section and take a couple of minutes to work.
To ensure updates are not the issue, you can always leave them enabled to update when needed; this will do it automatically and keep you from being on top of it.
Lastly, the reality is that nowadays, apps and software are being made for newer, faster phones. If your phone is outdated, you may not be able to access an app or an update, and you might have to use a different device or upgrade to a newer phone.
You should also be aware that if the app was working prior to a phone update, then it might be the new software. Don’t worry, as companies such as Apple are quick to fix significant bugs that interrupt users’ usage of apps and features.
Connected to VPN
Though great to access sites or look as if you were connected from another country, VPN can cause issues with devices, especially those connected to your personal network.
To fix this issue, simply disable the VPN. Once you see it is off, try opening the app once again. Restarting your phone may also aid in the process to make sure you are only connected to your network.
Reinstalling your app
Sometimes things get all messed up, and they suddenly seize to work. Deleting the app from your phone and reinstalling it through the App Store or Google Play Store can make it work once again.
When the Ring app keeps crashing, be patient, technology is not a perfect science, and there might be plenty of things that are wrong.
Keep in mind that uninstalling the app will remove all the data and thus will ask you to sign in to your account once again. So make sure you recall your username and password before starting the process.
It might not only be the app, but your device as well. For instance, you might have to reset your Ring Chime Pro to return the connection with the app.
Custom Mods OS
When you use custom mods on your smartphone, it might keep the app from working. This is seen, in many cases, in younger people who want to change up their phones from the original stock OS.
Let’s cover what the difference between the two is. The original stock OS is the version of the phone’s operating system that comes with your phone when you buy it; however, it is possible to play around with it and change it around.
Though cool, it keeps applications like Ring from working correctly; therefore, you should get rid of it as soon as possible. Custom OS tends to have plenty of bugs that cause issues with the apps.
The bottom line
Though it might have a couple of crashes here and there, the Ring devices are definitely worth the investment. They are a terrific addition to your home security system.
However, your security is rendered useless if you can’t access your app to monitor your Ring camera. Thus it is crucial to have it working at all times, especially during big trips or long work days when you will be out of the house all day.
But trust me when I say it is pretty nice to chat with the mailman or just say a “Hey, thanks” to your delivery man. Or even to see your little ones getting home from school.
