In this article, I explain how to solve the Yi home camera error 3030.
This is a common problem that usually shows up on iPhones.
Let's take a look at the details...
What causes the problem
The error 3030 is related to a communication problem with the Yi Servers.
Users located on Malasia reported this type of problem with the cameras, and the Yi technical support team confirmed an instability in the region.
Most of the problems are related to smartphone location settings.
Perhaps during the setup process, you didn't click "Allow" on this screen.
How to fix the error 3030
To fix the Yi home camera error 3030, you must enable the smartphone service location. Follow these steps below for iPhone (IOS) and Android, respectively.
For IPhone (iOS)
- Open the Meny Seetings >> Privacy;
- Enable the location service;
- Change the location service for the Yi Home app (never to always).
For Android
- Go to the "Connections"menu;
- Enable the location service.
Other related problems
It's also important to make sure the camera is working correctly on the network.
Check if the camera is connected to the 2.4GHz band on your WiFi router.
Use the camera Yi Home camera network tester, as shown below.
Click the gear on the top right.
Click the "connectivity" button.
Run the network test.
Related articles
Here's a list of related articles that can help you.
Conclusion
The Yi home camera error 3030 is usually solved by enabling the device location.
This procedure allows the camera to look for the right server on the Internet.
It's essential to have your network working correctly to allow the camera to reach the server, so please double-check if your router and Internet are working.
You can find extra information on the Yi Website.
I hope this article can help you; please share it your friends.
