Yi home camera error 3030 (solved)

In this article, I explain how to solve the Yi home camera error 3030.

This is a common problem that usually shows up on iPhones.

Yi camera Error 3030

Let's take a look at the details...

What causes the problem

The error 3030 is related to a communication problem with the Yi Servers.

Users located on Malasia reported this type of problem with the cameras, and the Yi technical support team confirmed an instability in the region.

Most of the problems are related to smartphone location settings. 

Allow camera to access device location

Perhaps during the setup process, you didn't click "Allow" on this screen. 

How to fix the error 3030

To fix the Yi home camera error 3030, you must enable the smartphone service location. Follow these steps below for iPhone (IOS) and Android, respectively.

For IPhone (iOS)

  • Open the Meny  Seetings >> Privacy;
  • Enable the location service;
  • Change the location service for the Yi Home app (never to always).
iOS Privacy Settings
iOS Location Services Enabled
iOS Location Services for Yi Home Never

For Android

  • Go to the "Connections"menu;
  • Enable the location service.
Android Smartphone connections menu
Android Smartphone location on

Other related problems

It's also important to make sure the camera is working correctly on the network.

Check if the camera is connected to the 2.4GHz band on your WiFi router.

Use the camera Yi Home camera network tester, as shown below.

Click the gear on the top right.

Yi camera settings menu

Click the "connectivity" button.

Yi Home Camera Connectivity Menu

Run the network test.

Yi Home Camera Connectivity Test

Related articles

Here's a list of related articles that can help you.


The Yi home camera error 3030 is usually solved by enabling the device location.

This procedure allows the camera to look for the right server on the Internet.

It's essential to have your network working correctly to allow the camera to reach the server, so please double-check if your router and Internet are working.

You can find extra information on the Yi Website.

I hope this article can help you; please share it your friends.

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