If you want to cancel the ADT contract without penalty, you must know what your options are. Let's discuss what can be done, keep reading.
There are a few different ways to do this - some of them are more difficult than others, but it worth a try.
I will discuss each one of these so that no matter how much time you have left on your contract or how much money is owed to ADT for canceling early, we've got an answer for you!
Can you cancel the ADT contract?
Yes, you can cancel the ADT contract anytime you want by calling customer service at 800-238-2727.
However, the cost of canceling ADT depends on how many months you have left in your contract and what type of agreement you signed.
Ways to cancel the contract
ADT has a 36-month contract in all states except California, which is 24 months. So make sure the contract is a good fit for you before signing it.
The first six months of your ADT contract
To break your ADT service contract, you can use the money-back service guarantee available for six months. However, the ADT’s service terms are not very clear on what constitutes a reason for cancellation.
It is worth checking your contract or contacting them directly to get more information. You can cancel the contract up to halfway through your contract by paying 75% of the remaining balance.
The money-back guarantee service
Before signing in, It's important to read the ADT cancellation statement. Here it is:
“Money-back service guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.”
You usually need to fight with a customer service representative in practical terms before getting the contract canceled.
Is there a problem to be fixed?
It's not easy to get away with the money-back guarantee because ADT just needs to fix the problem (if it exists), and only if they can't do that, you are entitled to cancel your contract with no penalties.
The ADT fees compared to other companies
ADT fees are lower than other companies such as SimpliSafe, Protect America, Brinks, and Alder, which usually charge a fee between 80% and 90% of the remaining balance.
How to cancel my ADT contract without penalty?
There are two ways to cancel the ADT contract without penalty - the easiest way is if you're canceling due to a job loss or move. In this case, there's no cancellation fee attached whatsoever!
However, in all other cases, it will cost $150 USD for early termination of your agreement with ADT Security Systems, Inc., whether they were installed by you or by them.
Be careful with contract automatic renew
After the contract expiration, there's an automatic renewal process for a month-to-month basis contract until you cancel. So once again, you may find yourself trying to cancel the contract without paying fees.
Make sure you check the contract expiration date and terms.
It's even possible to have the contract renewed to a longer-term one, so please double-check your papers or contact ADT for more information.
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You can cancel your ADT contract without penalty; however, this is not an easy task, and most of the time, you are going to have a hard time trying to do it. Just be patient, go through all papers and talk to a representative to know your options.
For more information visit the ADT website.
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